Refund Policy

  • Purchases of 1-2 month supply of ProBLEN Homeopathic Hormone or Nutritional Supplements must request a return merchandise authorization (RMA) request within thirty (30) days of the delivery date.
  • Purchases of 3+ month supply of ProBLEN Homeopathic Hormone or Nutritional Supplements must request a return merchandise authorization (RMA) request within thirty (90) days of the delivery date.
  • Any product(s) to be returned must be received at ProBLEN within fourteen (14) days upon the Customer receiving a return authorization number.
  • Returns must arrive with all used and unused portion of the supplements.
  • Orders may be returned with one month supply used for a full refund.  Any additional used bottles will be deducted from refund at per unit price.
  • Returned products can be shipped via the customers preferred delivery method, BUT, all returns are at the customers risk and expense.
  • A refund credit will be issued according to the payment method received (credit card, check, etc.) by ProBLEN within thirty (30) days of receipt of items.
  • Refunds are issues for the amount of the product at the time of sale less shipping & handling.
  • Partial Returns of Combination Packages will be refunded according to the adjustment made by calculating the current price of the individual product that is not returned.