Shipping Policy

Orders placed by 12 PM CST, Monday through Friday are usually shipped that same day. Orders placed after 12 PM CST, or during the weekend or holidays, are shipped the following business day.

Saturday delivery is available in cases, contact a sales representative for more information.
 
All orders will be shipped via United States Postal Service (USPS);
UPS or Fed Ex shipping is available up on request or via third party account numbers, contact a sales representative for more information.
 
Orders processed with an incorrect or incomplete address will be charged a processing fee to correct shipping information.

Packages refused at the customer request will be assessed a return shipping fee and the balance due will be refunded according to the original payment method.

Domestic Shipping

U.S.A. Territories Shipping Rates

USPS First Class / Priority (with tracking)
    $6.99 / 3-5 business days

USPS Express (with tracking)
    $24.99 / 1-2 business days

International Shipping

International customers are responsible for checking with their local customs office regarding any products or ingredients in ProBLEN formulas that may be restricted from entering their country.   Some counties require a doctors prescription or note in order to import ProBLEN products.

ProBLEN is not responsible for any customs/duty fees associated with import.

ProBLEN is not responsible for any package held or seized by an international customs office.  Packages held by customs will be refunded back to the issuing card less shipping & handling, and Loss of Stock fee up to $12.00 per unit that is not returned.

Canada Shipping Rates

USPS Priority
    $25.99 / 5--10 business days

USPS Express (with tracking)
    $41.99 / 2-5 business days

All Other Countries Shipping Rates

USPS Priority (with limited tracking)
    $29.99 / 5--10 business days

USPS Express (with limited tracking)
    $59.99 / 2-5 business days