ProBLEN Pharmacy
is committed to the privacy of our customers.
Information
Collection and Use
Pro-Net
Marketing is the sole owner of the information collected on this site.
We will not sell, share, or rent this information to others in any
way. Pro-Net Marketing collects information from our users during
the ordering process on our website.
The
Ordering Process
User
must provide contact information (name, address, etc.) and financial
information (credit card number, etc.) on order form for billing and
shipping purposes or to resolve a customer service issue.
Cookies
A
cookie is a piece of data stored on the user's hard drive containing
information about the user. Usage of a cookie is in no way linked
to any personally identifiable information while on our site. Once
the user closes their browser, the cookie simply terminates. A cookie
is used on our site only to keep track of a users session in order
to maintain the shopping cart. If a user rejects the cookie, they
may still browse our site. The only drawback to this is that the user
will not be able to place an order.
Log
Files
We
use IP addresses to analyze trends, administer the site, track user's
movement, and gather broad demographic information for aggregate use.
IP addresses are not linked to personally identifiable information.
Sharing
We
use UPS, Airborne Express, and USPS to ship orders and a credit card
processing company to bill users for goods and services. These companies
do not retain, share, store or use personally identifiable information
for any secondary purposes.
Security
This
website takes every precaution to protect our users' information.
When users submit sensitive information via the website, your information
is protected both online and off-line. When our order form asks users
to enter sensitive information (such as credit card number), that
information is encrypted and is protected with the best encryption
software in the industry - SSL. While on a secure page, such as our
order form, the lock icon on the bottom of Web browsers such as Netscape
Navigator and Microsoft Internet Explorer becomes locked, as opposed
to unlocked, or open, when you are just 'surfing'. While we use SSL
encryption to protect sensitive information online, we also do everything
in our power to protect user-information off-line. All of our users'
information, not just the sensitive information mentioned above, is
restricted in our offices. Only employees who need the information
to perform a specific job (for example, our billing clerk or a customer
service representative) are granted access to personally identifiable
information. Our employees must use password-protected screen-savers
when they leave their desk. When they return, they must reenter their
password to regain access to your information. Furthermore, ALL employees
are kept up-to-date on our security and privacy policies. Each quarter
employees take a refresher course on our privacy policy and are notified
immediately of any policy improvements.. Finally, the servers that
we store personally identifiable information on are kept in a secure
environment, behind locked doors.