Refund Policy

ProBLEN Homeopathic Age-Defying Restoratives & Seasonal Products

All Customers who purchased a single product must contact ProBLEN and request a return authorization number within thirty (30) days of date of purchase before returning any product(s) for a refund.
All Customers who purchase a "BUY 2 GET 1 FREE SPECIAL" must request a return authorization number from ProBLEN within ninety (90) days of the date of purchase before returning product(s) for a refund.
Any product(s) to be returned must be received at ProBLEN within fourteen (14) days upon the Customer receiving a return authorization number.
Single product returns must arrive with any unused portion of the product.
Customers who purchase a "BUY 2 GET 1 FREE SPECIAL" must return two (2) of the three (3) bottles unopened and in resalable condition. Orders with one (1) of the three (3) bottles unopened and in resalable condition will be eligible for a 50% refund. Orders with 3 opened bottles are not eligible for a refund.
Returned products can be shipped via the customers preferred delivery method, BUT, all returns are at the customers risk and expense.
A refund credit will be issued according to the payment method received (credit card, check, etc.) by ProBLEN within thirty (30) days of receipt of items.
Refunds are issues for the amount of the product at the time of sale less shipping & handling.

ProBLEN Vitamins and Supplements

All Customers must contact ProBLEN and request a return authorization number within thirty (30) days of date of purchase before returning any product(s) for a refund.
Any product(s) to be returned must be received at ProBLEN within fourteen (14) days upon the Customer receiving a return authorization number.
Customers must return bottles unopened and in resalable condition. Customers who purchase a "BUY 2 GET 1 FREE SPECIAL" may return two (2) of the three (3) bottles unopened and in resalable condition for a 50% refund.
Returned products can be shipped via the customers preferred delivery method, BUT, all returns are at the customers risk and expense.
A refund credit will be issued according to the payment method received (credit card, check, etc.) by ProBLEN within thirty (30) days of receipt of items.
Refunds are issues for the amount of the product at the time of sale less shipping & handling.

ProBLEN Products purchased from another company or entity other than ProBLEN or one of its Independent Sales Representatives are not eligible for a refund from ProBLEN and must be returned to the place of purchase for a refund.

NO refunds will be given if the above qualifications are not met.