ProBLEN AUTOSHIP Policy
Recurring orders may be self edited or canceled online within 24 hours of processing or 72 hours by visiting the Contact Us page or click here.
- All AUTOSHIP Customers receive the quoted discount off the regular price on each item purchased for 30, 60, 90, 120, or 180 day automatic shipment at the time of purchase. Customer will receive this same price for as long as the AUTOSHIP remains active.
- Customers agree to have their first AUTOSHIP shipment charged and shipped to them at the special discounted price.
- Customers agree to have another order of the same product/products charged and sent to them at the same price, plus shipping, at the appropriate time. The AUTOSHIP will remain in effect until the customer cancels it.
- Customers may contact us and request we ship their next AUTOSHIP shipment earlier than scheduled.
- Customers may also delay a shipment or skip a shipment by contacting us at least 72 hours before the next scheduled shipment. Customers may not skip two shipments in a row, the AUTOSHIP will have to be canceled instead.
- Customers may cancel their AUTOSHIP at any time without penalty.
- Customers must contact us to request cancellation of their AUTOSHIP at least 72 hours before the next AUTOSHIP order is due to be shipped. Customers can also cancel the order by logging into their account within 24 hours.
- Orders canceled after being processed will charged a 5.00 processing fee.
An order placed for any of our products on AUTOSHIP signifies your agreement to this AUTOSHIP Policy.
PLEASE NOTE: While on AUTOSHIP if your credit card is declined at the time your next shipment is due we will attempt to notify you. If you do not contact us with either a new form of payment or a request to cancel your AUTOSHIP we will attempt to get authorization on your credit card and if authorization is received we will send your next shipment. A declined credit card does not cancel your AUTOSHIP. If you would like to cancel please notify us at least 72 hours before your next shipment is due. However, we reserve the right to cancel your AUTOSHIP if we cannot obtain payment authorization.